Global Security Preparedness
Mary Beth Nitz, VP of Global Consulting Services at Altair Global, discusses the growth in globalisation and its impact on risk management in the global mobility sphere.
- identify threats
- assess risks
- implement mitigating tools, suppliers, and policies
Increased Diversity and MobilityThe lens of travelling assignee safety has and will continue to shift from seasoned business travellers and other global professionals to an increasingly diverse population of employees engaged in global mobility for equally diverse business purposes. Consider the recent college graduate, hired into a multinational organisation for a specialised skill and immediately deployed from his Eastern European home to the US for a two-week corporate assimilation exercise.
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Consider the tenured US line worker selected for a three-month, new-hire training initiative in a Middle Eastern assembly plant. Traditionally both employees would receive assistance and advice regarding essential travel arrangements. However, in tomorrow’s multinational corporation, the employee’s aptitude for situational awareness, accessibility to information about emerging situations, and opportunity to provide feedback about how to improve the assignment experience will also be commonplace.
Consumer EmpowermentFuture assignees will also benefit from the rise of consumer empowerment, taking shape in virtually all aspects of commerce and constituting much more than a “hyped Millennial entitlement complex.”The movement is a real (and presumably) permanent shift in the type and breadth of information available to consumers. Certainly websites and apps have been designed, and largely adopted, on the premise of empowering and educating the consumer. On-demand information concerning travel safety incidents, landlord and property ratings, crime statistics, etc. is already empowering employees to make sound decisions about their assignment travel and housing.GPS technology has also become routine within the mobility space, whether used to track the whereabouts of a household goods shipment, help a family navigate the airport to a corporate apartment or to confirm the walk-score of a prospective rental property.Now companies such as Life360, Sygic, and many others have put GPS technology to work in managing family dynamics, such as tracking the children’s journeys home from school or social engagements. It is likely that similar technology would be used, particularly via corporate issued smart devices, to track employees on non-routine travel or travel to moderate to high-risk locations, advancing the current practice of tracking employees in the delivery and travel services space to a defendable, standard corporate practice.
ConclusionToday, increased globalisation is a concept that calls for innovative solutions – especially in the mobility industry. With these increases comes a responsibility to have the very best tools to control and prevent risk in the context of global security. The key to the idea of “preparedness” in your company relies on risk management: identifying threats, assessing risks and implementing effective tools in the forms of SMEs, external partners, trained employees, carefully chosen assignments and forward-thinking technology.
Mary Beth Nitz joined Altair’s Global Headquarters and Central Service Center as Director, Global Consulting Services,