New survey reveals 'plummeting' job satisfaction |
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| Tuesday, 26 January 2010 11:57 |
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In the latest quarterly Employee Outlook survey from the Chartered Institute of Personnel and Development (CIPD), workers report plummeting job satisfaction and falling standards of living. The survey, conducted by YouGov and covering more than 2,000 UK employees, shows job satisfaction levels have hit an all-time low of +35, down from +48 in Summer 2009*, with a large proportion (29%) reporting a worsening of their standard of living in the last six months. However, fewer than one in 10 (9%) say their standard of living has improved, compared with 14% last quarter. Younger workers are particularly unhappy at work, with job satisfaction among 18- to 24-year-olds falling to just +5 from +44 in Summer 2009, and generally increasing proportionally with older age groups. Those aged 55–64 are the most satisfied at work, with a score of +55, exactly the same level as in Summer 2009. Claire McCartney, CIPD lead adviser and co-author of Employee Outlook, said, "Even though the economy is no longer flat on its back, the 'real economy', as experienced in the day-to-day lives of workers, is crippled. If the economy does 'officially' emerge from recession today, employers are going to have to continue to work hard to rebuild motivation and commitment among employees bruised by job insecurity, lack of consultation over change, pay freezes or cuts, as well as increases in stress and conflict. "Job satisfaction among young people has been decimated by this recession. The fact they've grown up in an era of plenty, and have not seen anything like this before, may well partly explain why they're so much unhappier than their older colleagues. But the lack of opportunities to learn new skills or make their first steps up the career ladder is also likely to be grinding them down. The stagnant labour market means people are not moving on and up as they would like, leaving many young people stranded in entry-level jobs. "Current high levels of youth unemployment are well documented, but our survey lifts the lid on the simmering discontent caused by the recession among even those young people fortunate enough to have a job." Key findings include:
*Score is the percentage of employees agreeing minus the percentage disagreeing The complete survey can be downloaded from www.cipd.co.uk/subjects/empreltns/general/_employee_outlook |