Financial Support & Innovation: Halo Financial

Commercial foreign exchange provider Halo Financial scooped the Re:locate award for suppliers of specialist financial support – one of four new categories.

Commercial foreign exchange provider Halo Financial scooped the Re:locate award for suppliers of specialist financial support – one of four new categories.Financial issues are a key concern for relocating employees and their families, as well as corporate clients. The judges found that, in addition to giving a good account of the services Halo provided and including very positive customer feedback, the team had carefully considered how they could make the business more efficient. They added, “Halo takes a thought leadership role via blogs and articles, and seems to have grown rapidly over a short period.”Founded in 2005 by Gavin Herridge and David Johnson with the aim of changing the impersonal nature of the foreign exchange (FX) market, Halo offers a comprehensive range of services to individuals and businesses. Areas of knowledge and experience include overseas property, emigration currency planning and exchange services, currency audits, risk management solutions, and money transfers.Halo’s head of marketing, Mark Ram, emphasises the company’s commitment to a personalised approach that understands the client’s needs, simplifies the seemingly complex FX market, and provides bespoke solutions, maximising savings in currency transactions and boosting bottom-line outcome. This, he says, has helped both individuals and businesses with relocation and overseas transactions.Each client’s currency exposure, timeframe, risk profile, view of the market, and cash flow are taken into account. Halo’s team keeps clients informed of market fluctuations and rates, even after their initial transaction is complete. Clients can opt to receive daily currency insights, with reports interpreting the latest economic data and global events affecting the FX market. They can give feedback and earn rewards for repeat custom through the Halo Ambassador Programme.Halo has built relationships across different sectors, including overseas property.Mark Ram explains that it exceeds clients’ expectations by: staying in touch and advising them on the best time to trade – or, crucially, when not to; informing them of likely changes in the market, whether in their favour or against it, thus helping them to maximise returns when making money transfers; and telling them of preferential rates offered by partner organisations on a range of services.The company has positioned itself as a thought leader on the foreign currency implications of overseas expansion and relocation, founding director David Johnson’s articles having featured in a variety of international business and financial publications.This recipe seems to be working. In 2013, Halo exceeded its target of 200 positive reviews on, and received a top customer-service rating. It was awarded Gold Trusted Merchant status in January.Following the awards presentation, Gavin Herridge commented, “Winning a Re:locate award is testament to the hard work and dedication of our team. We know that finance can be a daunting topic for many, so we aim to make the process of foreign exchange easy to understand.” Shortlisted:ExpatRide InternationalGlobal Tax Network

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