Student satisfaction high at UK universities, says new survey

The satisfaction rate for students studying at UK universities remains high, according to the results of the 2015 National Student Survey (NSS).

Happy group of university students
Of the students who responded to the survey, who included international students, 86 per cent said they were satisfied overall with their course. Only 7 per cent were dissatisfied.More than 300,000 final-year students responded to this year's survey, conducted by Ipsos MORI – a response rate of 71 per cent. The respondents represent 155 of the UK's higher-education institutions, as well as 190 further-education colleges.Since last year's NSS survey, satisfaction has improved in assessment and feedback, academic support, organisation and management, learning resources and personal development. Detailed data from the survey is available on the HEFCE website (, and students making university choices will be able to compare NSS results and other relevant information on the Unistats website ( from September.Professor Madeleine Atkins, chief executive of the Higher Education Funding Council for England (HEFCE), said, "The survey provides detailed and robust data which is used extensively by universities and colleges to improve the quality of their teaching and learning. It is also valuable in supporting prospective students and their parents and advisers in helping choose which higher-education institution to select."

Valuable support for international students

The survey results are particularly helpful for students who are applying to UK universities from overseas, who may not be aware of all the options the UK has to offer.Philip Walker, press officer for the HEFCE, said, "Both the National Student Survey and the Unistats website provide a very rich source of unbiased information for students, especially international students, who cannot always make personal visits to all the universities they are considering."Unistats is the official website to search for and compare data and information on university and college courses across the UK. The site draws together comparable information on aspects of higher education that students have identified as important when making decisions about what and where to study. It also includes information on the costs of courses and accommodation, average salaries of graduates, and details of courses that are officially accredited to a professional body.Data on Unistats is provided by a number of independent sources including the Higher Education Statistics Agency, the Skills Funding Agency, the Welsh Government, and Ipsos MORI (National Student Survey), and universities and colleges.Re:locate Global's new Guide to International Education & Schools, to be published in September, includes coverage of higher education. It will be an invaluable resource for relocating families and the HR decision-makers, global managers and relocation professionals who support and advise them.

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