Best Managing or Growing Talent Initiative: Cartus

If global mobility is all about optimum talent deployment for maximum return on investment, it’s fitting that the first winner of this award, by building a talent pipeline and growing its business, shows how the mobility sector is living its values.

If global mobility is all about optimum talent deployment for maximum return on investment, it’s fitting that the first winner of this award, by building a talent pipeline and growing its business, shows how the mobility sector is living its values.Global relocation services provider Cartus’s EMEA internship programme is run from Geneva, London and Swindon. In Cartus’s two UK bases, the programme is a partnership between the company and the University of the West of England. Its aim is to raise the profile of opportunities in the sector among undergraduates, and to nurture the next generation of relocation professionals. Since the first programme, in 2012, 18 students – eight in 2012, and five in both 2013 and 2014 – have taken up paid internships with Cartus.The programme has already translated into a permanent full-time role for a member of the class of 2012, and, inspired by their experiences in 2013, two more interns have signalled their ongoing interest in the sector, seeking a place on the 2014 programme.By linking new skills and talent to the business, the programme is delivering clear financial and resource benefits, too. Designed, coordinated and led by Cartus’s EMEA Learning and Development team, the programme is underpinned by support at senior leader level.In this way, its strategic relevance, as well asaccountability for performance, are woven into, and cascaded across, the business. To maximise returns for the business and ensure interns receive high-quality insight and experience of what Cartus and a career in relocation can offer, interns are posted to teams for specific projects. An important added benefit is that this frees up assignee-facing teams during the busy summer months to focus fully on client support.One particularly significant example of the return afforded by Cartus’s approach is a project by the intern posted to the supply chain management team. Tasked with reviewing the team’s referral database and indentifying potential opportunities, the intern was able to identify new referrals and improve the process for the future.Overall, the judges were impressed by the successful growth of the programme, commending it for being an interesting example of talent development which introduced new ways of working and clearly linked to benefits for assignees, interns and Cartus.They added, “The interns are given satisfying work, and they clearly flourish and enjoy their roles, as they return to join the company. This suggests an effective programme that gives realistic previews of the world of a relocation consultant.”Ian Payne, managing director and executive vice president of Cartus, said, “I am delighted by the success of the programme so far. When we set out, we wanted our intern programme to bring vital support to Cartus teams over the busy summer season. As a company, we also wanted to contribute something to employment opportunities for young people.www.cartus.com Shortlisted: Newland Chase

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