Destination services provider of the year - Local

Winner: NYC Navigator

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This article is taken from the 2025 Awards supplement in the Summer 2025 issue of Think Global People magazine

Click on the cover to access the digital edition.

View your copy of the Summer 2025 issue of Think Global People magazine.

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“NYC Navigator stands out with its female-led, team-first approach, offering a highly personalised and empathetic relocation experience”. Category Judge

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Category judge, Tosin Adenrele, Global Mobility Regional Lead EMEA, IQVIA and fellow members of the judging panel were clearly struck by the calibre of this year’s entries. She explained how as an in house corporate, global mobility professional, you have great expectations of your service providers.

Brenda Levis, president of NYC Navigator had come over from the US especially to attend the Gala Dinner and Awards Ceremony, so hopes were riding high.

The judges praised NYC Navigator, “for its personalised, empathetic approach to relocation, led by a passionate, female-led team. Their focus on community, philanthropy, and authentic, multilingual support creates a truly meaningful and successful relocation experience for clients and their families."

Caring for transferees

Brenda Levis responded by saying, “It's a pleasure to be here from New York today, and I'm going to volunteer to be relocated to the UK, and London in particular, after walking around these past couple of days, it's been a real pleasure to be here. I also want to thank the judges for your consideration of our entry, and then also to my peers that I am very honoured to be in the same category with. They're all outstanding providers, and I'm really excited to bring this home to my team, who put a lot of heart and dedication into caring for our transferees. So thank you. Thank you”.

NYC’s entry was praised for the number of wellness-oriented initiatives mentioned.  For example, a walking group that promotes health and a compass club offered to assignees to foster connections. A number of events take place which bring assignees together including hiking, meals, and a women's day lunch. The approach to wellness is a reflection of the in-house approach to relocation.  Destination services are provided by employees and not out sourced to consultants and this fosters a warm relationship with clients.

The programmes are tailored to accommodate various budgets from the modest to the opulent. Comprehensive support is provided throughout the relocation process. Education assistance is provided for children and career coaching for accompanying partners.

Importance of philanthropy

There is considerable emphasis placed on the role of philanthropy with staff encouraged to participate in local initiatives.  This was well illustrated in the entry with a page of engaging photographs. They also achieved an Eco-Vadis award.

One judge particularly highlighted the way NYC Navigator leveraged their team’s experience to foster a family-like community which enhanced the relocation experience for clients and their families throughout the relocation process. This support was on offer throughout the assignment and could prove to be a life line in times of uncertainty.

There is a real sense of partnership with clients to maintain a successful assignment not matter the budget”.

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See the Winners Announced Page

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Visit the NYC Navigator website

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Watch the winner's voxpop interview

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Watch the Award Ceremony video highlights

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Read about award-winning global mobility, leadership and education in the upcoming Summer issue of Think Global People magazine, with the teams and organisations being celebrated in the Relocate Think Global People Awards 2025. Secure your copy here.

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